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First download and run "CleanupUtility.exe"

Then unplug the printer's USB cable and restart your PC.

Then download and run the printer's drivers/install program for your particular operating system

Go to the 'Start'button, 'control panel' and then click on the tab that reads 'system' and the 'General' heading if you don't already know which operating system you are on.**

Only plug the USB cable back in when the drivers/install program tells you to.

At the completion of this, restart your whole computer.

You're Done!

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Lexmark Printers Troubleshooting | Lexmark Printers | Printer Problems

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