NEW YORK, Sept 17, 2008 -- iYogi, a next generation remote technical support company, announced today the expansion of their small business services to include support for Microsoft Windows 2003 Server, enabling business owners to efficiently maintain their network without maintaining an IT department.

With more than 50,000 customers worldwide, iYogi offers support for more than 72 software applications and peripheral devices and offers specific service packages uniquely geared for small businesses, starting at $119.99 per computer/per year.

"There are currently 2.4 million small businesses in the United States that have server-based LANs," said Merle Sandler, research manager in the SMB program at IDC. "Solving networking -- related problems can be an area of concern for small businesses, which often lack adequate IT resources."

Windows Server 2003 is a multipurpose operating system capable of handling a diverse set of server roles. iYogi provides the following features and support options:

• Active Directory


• Group Policies


• Rights Management


• Network set-up


• File and print server


• Internet based services


• Virtual Private Network


• Rights Management Services


• Terminal server


• Remote Access Services

Customers can select from the following pricing plans, paying a flat rate per incident or purchasing an annual subscription.

Single Incident $ 180
One Year, Unlimited Access To Technical Support $ 1999.99

"iYogi leverages India's 20 years of experience in providing excellent technical support to customers across the globe," said President of iYogi, Vishal Dhar.

"We have expanded our personal off shoring model to deliver an incredible experience at a revolutionary price. Our support services for Microsoft Windows 2003 Server are provided by Microsoft Certified professionals with years of experience supporting Microsoft's products. They have a passion for helping small business and enterprise customers develop the potential of their technology investments."

iYogi's Remote Service for Windows 2003 Server along with all of iYogi's services is available to customers in the United States, Canada and United Kingdom. With a resolution rate of 86% and customer satisfaction rating of 93%, iYogi provides customers with an inexpensive and consistent option for their technical support needs.

ABOUT iYOGI

Headquartered in Gurgaon, India with offices in New York, NY, iYogi provides personalized computer support for small business and home office users. iYogi offers 24/7 phone and online assistance for technologies we use every day and supports products from a wide range of vendors. Utilizing proprietary technology, iMantra, and a superior Microsoft certified team, iYogi delivers higher resolution benchmarks and service levels than competing services. For more information and a detailed list of supported technologies.
Visit us at : www.iyogibusiness.com


Contact Details:
Company Name : iYogi Technical Services Pvt Ltd
Address : iYogi Inc.
12, Desbrosses Street, 3rd Floor
New York, NY 10013
Toll Free No. : 1-800-237-3901
Work Number : 1-212-229-0901
Fax Number : 1-888-867-2715
E-Mail : awadhesh.singh@iyogi.net

Experience the Best Computer Support with iYogi on 1-800-237-3901 and get Online Technical Support, Computer Help, Computer Repair, PC repair Services, Computer Tech Support, remote support, computer problems, it support services, 24 /7 tech support, windows server support, computer maintenance, phone tech support all over the globe by Microsoft Certified Technicians.

iYogi – a leading provider of technical support services with horizons in the US, UK, Canada and Australia – today announced the launch of its exclusive server monitoring tools for small businesses. The new product offers integrated technology solutions to surmount the users’ unique IT support requirements thereby enabling them to derive and share information, data, enable network performance analysis, and security trends critical to plan and mana ge their set of servers – 24x7.

Uday Challu, iYogi’s CEO commented, “Holding a significant niche for itself in the computer support industry, iYogi has always known to be on the forefront of adapting breakthrough technology to exceed customer service expectations. This time we have developed a tool offering value-add functionality which will help small business customers maximize the business outcomes of IT.”

iYogi’s monitoring tool provides real time observation and monitoring solutions to ensure more robust and reliable IT support and infrastructure for small buinesses. Small Business owners also get a comprehensive assesment of their IT environment to meet technology needs with the scalability for future growth and create preventative measures based on quick analysis of network device alerts, pre-failure indicators, performance benchmark and security issues.

The new Monitoring and performance tool will provide small business with the opportunity to test all technical and non-technical aspects of their servers and help them to strengthen overall IT infrastructure. The array of services will include: Patch Management, Security Auditing, Site Inventory, Real Time Alerting Script Based Management, and Rights Management Services for all critical server issues.

“Irrespective of the business being small or large, when the consumer chooses iYogi, he leverages the potential of an elite taskforce of Microsoft Certified System Engineers and Cisco Certified Network Associates, ready to service their critical assets, using the most advanced network asset tracking and Performance monitoring”, adds Challu.

Another factor where the Company aims to distinguish itself from its competitors is product pricing. Embracing the concept of service quality, iYogi offers competitively priced technical support services at no-haggle, low prices.

As for its small business support, the Company has integrated its exclusive Monitoring and Alerting Services under one price umbrella of just $480 annually. per server i.e. $49.99 per month. The price is certainly hard to find anywhere else.

For more information on iYogi Small Business Support, visit http://www.iyogibusiness.com/

Contact Details:
Company Name: iYogi Technical Services Pvt Ltd
Address: iYogi Inc.
12 Desbrosses Street
3rd Floor
New York, NY 10013
Toll Free no:1-800-237-3901
Work Number: 1-212-229-0901
Fax Number: 1-888-867-2715

Lexmark International, the leading developer, manufacturer and supplier of printing solutions, was short-listed this month for the European Green IT awards.

The European Green IT Awards recognise the companies and individuals that have demonstrated innovation and drive in Green IT. Lexmark was short listed for the 'Use of IT to Support Green Process or People Change' award, alongside BP, iBase Systems for iTRACE and London Borough of Hillingdon.

Lexmark was acknowledged for its contribution to educating printer users on the 'Print Less, Save More' message, using tactics such as a Sustainable Technology roadshow across EMEA internally and its technology showcase in Suresnes, France. Throughout 2007, this gave 150 customers, prospects, industry experts and members of the media insight into effective and responsible printing, and the environmental steps Lexmark is taking internally.
"The impact of printing on the environment is greatest at the usage stage, and we feel an obligation to educate users on how they can contribute to reducing paper wastage," said Béatrice Marneffe, Head of Sustainable Affairs EMEA at Lexmark. "Being a finalist in the European Green IT awards is recognition of the steps we're taking to help the environment, and encouraging users to adopt more responsible printing practices."

The award is well-timed, ahead of Earth Month in April. This is an initiative unique to Lexmark that forms part of its ongoing commitment to reducing paper waste and persuading users to print less - through changing attitudes and using strategies like double-sided printing. Lexmark's Earth Month will run from April 1 to May 1 throughout EMEA.

source @ IT Web

To choose the right printer, you have to think honestly about what you'll print and how frequently you'll print it. The type of printing determines the quality you need. How often you print dictates how fast the printer must be and how much you're prepared to spend on each job.

If you print a lot of text, such as letters and other business documents, a laser printer is likely your best bet. They're fast and produce good-looking documents at only a few cents per page.

For office documents containing color charts and other graphics, consider a color laser printer. Color laser prices have dropped so much in recent years as to become affordable for even the smallest office. They often produce black-and-white pages at a cost per page similar to monochrome lasers. And they print color photos that are adequate for plain-paper documents that mix text and pictures, such as newsletters and marketing brochures.
You'll get top photo quality from an inkjet printer. The choice becomes more complicated if you print a mix of photos and text documents. If you're a home user who prints digital camera photos, text documents for your own use (such as driving directions or product recommendations from a Web site), and maybe a few letters a month, an inkjet printer offers a good compromise between quality and speed and asks for less maintenance and printer support. You'll need a variety of papers, and you'll have to learn your way around the printer's driver settings. You can reduce how often you swap paper types by purchasing a model with two separate paper trays.

In the past, almost all inkjets offered the same features: one paper tray for 100 or 150 sheets and ten envelopes, minimal buffer memory, and no networking option. These days, however, vendors are increasingly adding a variety of features--such as larger displays or touch screens, Bluetooth wireless or Wi-Fi, and increased paper management options--to differentiate their products. Makers of business-oriented inkjets are also offering higher capacities, optional paper trays, ethernet network connectivity, and more memory.
Laser printers generally have more features and options than inkjets do. Monochrome lasers hold from 150 to 900 sheets, with corporate models frequently holding around 500 sheets as standard; color lasers hold from about 200 to 1250 sheets. You can also add trays that hold as much as 5000 sheets.

Most high-end lasers include at least 64MB of RAM, with expansion options permitting a few hundred megabytes of memory for queuing multiple print jobs at once (for a busy office, equip your laser with at least 64MB to 128MB of memory); some offer optional hard drives that you can use to save complex forms and other preprocessed images or to store passwords for confidential print jobs, and they all have standard or optional ethernet adapters. Some more-recent lasers also have features such as the ability to print directly from a USB flash drive.

iYogi provides the world Best online Computer Support and get Online Technical Support, Computer Repair, Computer Support, PC repair Services, Home Computer Repair, Computer Tech Support, remote support, computer problems, it support services, windows server 2003 support, computer maintenance, phone tech support all over the globe by Microsoft Certified Technicians.

Hi.. All of you.. here is some of the Lexmark Laser Error Code which i get along some where and Listing all of them together.. So that you find Happy Printer Repair

ERROR 20 / ERROR 200
Input Paper Sensor was not triggered - Paper may be jammed at the sensor. Remove toner cartridge for better access to jammed paper.
69G5480 Pickup Roller  99A0070 Pickup Rollers

Paper not being picked up check paper tray & pickup rollers
Replace rollers if worn smooth or cracked

ERROR 21
The exit sensor was not made in time after the input sensor as made.

ERROR 22
The exit sensor was not unmade in time.

ERROR 23
Jam at the duplex unit. Paper is either not leaving the duplex entry sensor in time or not making or unmaking the duplex exit sensor in time. See “Duplex” on page 2-16

Error 24
The defined paper size is too short to print data as formatted.

Error 25
Input sensor made at wrong time. May be due to the paper feeding manually while motors running and previous page in path.

Error 26
Duplex unit is installed but paper tray is not sensed.

Error 27
Envelopes/paper loaded are wrong size.      Load correct size

Error 28

Input sensor not made after pick attempt. Tray is empty or not installed, paper jam in entry throat, or printer is requesting a manual feed.

Error 29
The output bin sensor has not been unmade.See “Output Bin Sensor” on page 2-22.

Error 30
30 Top Cover Open or Print Cartridge Missing Make sure the spring-mounted pin on the printhead shroud is installed
properly and that it is detected by the ramp on the print cartridge as the cover closes. The pin should enter the tower on the HVPS and depress the cover switch.

Error 31
Error code 31 is displayed when the top front cover is closed and a defective print cartridge is detected. It may take the printer 10-20 seconds to determine if the print cartridge is defective.
Remove and reinstall print cartridge.
Shop for Lexmark print cartridges

Error 32
32 Wrong Print Cartridge installed The installed print cartridge is not supported by the Optra printer.

Error 37
37 Insufficient Collation Memory Memory is too full to collate the print job.

Error 38
38 Memory Full Memory used to store pages is full. To verify that the printer recognizes all the installed memory, go to the user menus and print the “Print Menus” test page. Make sure the memory shown on the printout matches the installed memory.

Error 39
Page too complex to print.To verify that the printer recognizes all the installed memory, go to the user menus and print the “Print Menus” test page. Make sure the memory shown on the printout matches the installed memory.

Error 43
Font card format not supported by printer.
Error 44     Defective font card installed in font slot.
Error 47     47 Font Card Removed While Printing Printer needs data on removed card.
Error 52     Flash Full - Not enough flash memory for data requested to be stored.

Error 53
Unformatted or Defective Flash - Flash problem at POR or while
attempting to write.

Error 54     Serial Error - Framing or parity error on serial.

Error 58
Duplex Not Attached Duplex is electrically connected but no longer mechanically attached, and printer top cover is closed.

Error 59     Duplex Cover Open Top cover of duplex unit is sensed open.
Error 62
Disk Full Not enough disk space for data that has been requested to be written to disk.

Error 63
Unformatted or Defective Disk The printer will ignore a disk it senses as defective. Run the Quick Disk Test. If the test fails, the disk is defective or the data on track1 is bad. If the Quick Disk Test passes but the disk does not work, run the Disk Test/Clean (2 hr. test). Replace the disk if instructed by the operator panel.

Error 7X
Network Card Codes These user codes are documented in various network card user manuals.

Error 80
Network Card Codes These user codes are documented in various network card user manuals.
Error 80     Printer has reached 200,000 prints without maintenance count reset. It is necessary to replace the fuser assembly, transfer roller, and charge roll at this interval to maintain the print quality and reliability of the printer.

Error 82
Photo Developer Cartridge Exhausted
The Photo Develper (OPC belt cartridge) has reached the end of it’s life and must be replaced. Press “GO” to clear message and temporarily continue
Install OPC Belt/Photo Developer

Error 84 Transfer
Drum Exhausted     The Transfer drum has reached the end of it’s life and must be replaced.  May require service technician
Press “GO” to clear message and temporarily continue
Install Printer
Transfer
Drum Unit

Error 88     Toner Low Toner sensor detects low toner.
Error 230
Paper Jam - Check Duplex
The paper is most likely jammed in the Duplex Unit. Remove the duplex front cover to access the jam area. If the paper is jammed in the rear of the duplex, replace the duplex front cover and open the duplex rear door. If the paper is not
jammed in the duplex unit, then it may be jammed in the rear of the printer. Open the printer rear door to access the jam.

Error 250
Paper Jam - Check MP Feeder Paper is jammed in the multipurpose feeder.
Remove jammed media

Error 90X
Software Error Unrecoverable software error. If one of these errors appeared during POST, or while the printer was idle (not printing or receiving data), or while trying to print one of the internal test pages, replace the system board. If the error appeared while sending a job from the host to the printer, turn the printer off, then turn it on and try again.

Error 901
Engine Flash
Indicates the Flash with the system code program is defective
Peplace System Board
Request Quote

Error 914
DC Pick Motor - No Encoder Feedback
Check the integrated paper tray, tray 1, for paper loading problems. Reload the paper and do a power on reset. Check connecting cables for continuity. If cables, connectors and connections are good replace assemblies listed.
Replace the Autocompensator Assy.
Replace System Board
Request Quote

Error 917
Transfer Roll Error Cannot start servo operation. Verify correct cable connections from the Engine board to the HVPS. Make sure there is continuity between the transfer roller and its contact on the HVPS; replace the transfer roll if the continuity is correct. If there is no continuity, make sure the HVPS contact returns to its upward limit when depressed, and make sure the left bearing of the transfer roll is making proper contact.

Error 920
920 Fuser Error Fuser is below temperature while printing. A 920 error caused by low line voltage can sometimes be cleared by turning the machine off and then on again.

Error 921     Fuser is below standby temperature when idle.

Error 922
Fuser failed to reach standby temperature. Check the continuity of the fuser lamp at the two heavy leads. If an open circuit, replace the lamp or fuser. Thermistor Check:
HOT - J2-1 - J2-2 = 2.5K ohms
COLD = 150K ohms to 260K ohms            Lexmark Fuser
Replace fuser assembly

Error 923
Fuser is too hot while printing or when idle.
Lexmark Fusers

Error 924
924 Fuser Error - Open circuit detected in thermistor circuit.

Error 925
Wrong fuser lamp installed. Check the fuser lamp for the
correct type of lamp that should be installed.• Verify the line voltage is not exceeding the maximum rating
for the printer.
Lexmark Lamps

Error 927
Main Fan Stalled or Cartridge Fan stalled,     Check fan for binding or defective bearing - Replace Fan

Error 928
Erase lamp assembly missing or disconnected

Error 929
The toner sensor is not operating properly, the developer
drive assembly is not operating properly or the print
cartridge is defective.
Error 931     Printhead error - No first sync
Error 932     Lost hsync
Replace Printhead

Error 934     Printhhead Error - Lost Lock condition
Replace Printhead

Error 935     Printhead Error - Mirror motor unable to reach operational speed     Check cables, look for chafing or damage to ribbon cable at sharp bends around rear cover. Replace printhead or ribbon cable.

Error 936/937 Main Drive Motor, Transport Motor
An error with the main drive motor has been sensed by the printer

Optra s 2450 Optra s 1250 Optra s 1650
Optra s 2455 Optra s 1255 Optra s 1855
Optra s 2420 Optra s 1620 Optra S 1625
Optra Se 3455 Optra t610 Optra t612
Optra t614 Optra t616
t520 t522 t620 t622 t630 t632 t634
Power printer off one to two minutes.
Open doors and covers and remove the toner cartridge. Make sure there is no paper jammed in the printer. Pay close attention to the area where the toner cartridge sits. The main motor is located just to the left of the toner cartridge.

If either the 936 error or the 937 error returns after you power on the printer or when you try to print, the printer will require service. The main motor assembly may need to be replaced.

Error 939
RIP Communications Lost
Controller EngineCommunications Lost
The controller board and the engine board cannot
communicate with one another.

POR several times
Check each board
for secure ground.
Replace the assys
in the following
order
1. Controller Bd
2. Engine Board
3. Intterconnect
Board

Error 940-943
Color Machines
Toner Metering Cycle failure CMKY cartridge
940 = Cyan cartridge
941 = Magenta cartridge
942 = Yellow cartridge
943 = Black cartridge
Toner metering cycle (TMC) is where the code and electronics in the printer sense an addition of toner in the cartridge developing area. If the printer is expecting a toner addition cycle but one is not detected, a 94x TMC Error is displayed.
Check the toner metering cam on back of suspect cartridge. If not present check in printer. Replace defective cartridge.
Check the TMC pin in the cartridge contact error for free non binding movement

If pin does not move freely you may need to replace the contact assembly. Contact service person

Error 940
LV Power Supply
Low voltage power supply cross over test failed. Check connections to the to interconnect card assembly. Check AC power source for noise.
Replace low voltage power supply assembly.
Request Quote

953-954
NVRAM
Failure
NVRAM Failure  953: NVRAM Chip Failure
954: NVRAM CRC Failure

Replace System Board

The Lexmark Z1420 Wireless Inkjet Printer does away with this by incorporating 802.11g into the printer itself. Built-in 802.11g wireless printing. Compatible with 802.11b High quality printing from virtually anywhere in the home over a secure wireless network Share the Lexmark Z1420 wirelessly among multiple computers Easy guided setup with Lexmark installation software Connect with 802.11 b/g wireless network and wireless computer or with USB cable.
Buy Lexmark-Z1420 Now

Lexmark Z1420 Wireless Color Inkjet Printer Experience the convenience of printing wireless with the Z1420! Compatible with 802.11g/b, enjoy high-quality printing from virtually anywhere in your home over your secure wireless network (designed to utilize your network’s security (WEP, WPA and WPA2) and broadcast range). Print fast — up to 24 ppm black and 18 ppm color. Also, create brilliant photos with optional 6-color printing and professional quality text and graphics with up to 4800 dpi.
Print
Fast speeds! Up to 24 ppm black and 18 ppm color printing
Professional quality text and graphics; up to 4800 x 1200 dpi on glossy photo paper.
Automatic cartridge alignment for optimal print quality
Accu-feed™ technology virtually eliminates paper jams
U can Visit the link for Printer Support Service  I Install Printer

Photo Printing
Borderless printing on popular photo sizes
Create brilliant photos with optional 6-color printing

Lexmark Software Suite
Lexmark Imaging Studio software makes it easy to crop, rotate and resize photos, plus color fix and red eye reduction Lexmark Toolbar makes printing from the Internet easy

Cartridge Compatibility
Black: 23(3), 23A, 34 High Yield
Color: 24(3), 24A, 35 High Yield
Photo: 31

Hi.. here is a piece of review for Lexmark's C780 for you all to have a look and feel about the performance factors for the printer..

Lexmark's C780n color laser printer is pricey, but it pays for itself with its fast performance and exemplary print quality. The company's worse-than-average reliability rating in ourReliability and Service surveymight make one pause, though. Its service rating was average.

The C780nperformed very well in our tests. It printed plain text at a snappy pace of 26.1 pages per minute--close behind the speed leader, theOki Printing Solutions C5800Ldn. Letters looked slightly thick and chunky. Though its graphics speed was about midrange for the group, at 3.9 ppm, the quality was impressive. On plain paper, colors looked a little oversaturated, but the graininess or moir é patterns that one often sees with a laser were restrained and unobtrusive. Using Lexmark's own glossy laser paper yielded more-natural-looking colors and smoother textures.

This 105-pound hulk of a printer is designed for heavy workloads. Its 120,000-page monthly duty cycle is far higher than that of any other competitor in ourrankings. Standard features include a sturdy 500-sheet input tray and a 250-sheet top output tray. The 100-sheet multipurpose tray opens from the left side at a surprisingly steep angle that I found awkward to use; Lexmark says it's designed to save space. Options include a 500-sheet input tray and a duplexer, both of which are standard on higher-end variations of the same engine.

The design is sometimes too subtle to be completely user-friendly. The fairly simple control panel features a four-line monochrome LCD and clearly labeled buttons. The LCD's messages are understandable, but how to proceed or back out of something is occasionally not clear. Getting into the machine is hampered by the lack of handles or levers on the large front panel. Inside, the small leg that props up the panel is a bit hard to figure out, and the very small and unclear explanatory label doesn't help. Removing the toner cartridges requires a lift-and-pull motion that would be easier with more visual cues.

With all its speed and skill, the C780n might have rated higher, if not for its dicey reliability rating. For a busy or growing office, however, it's a good bet in this price range.

All that hype about the paperless office never came true, but the notion of the wireless office is rapidly taking hold as more small and home-based businesses replace wired LANs with WiFi networks. The Lexmark X6570, an 802.11g-enabled all-in-one makes cutting the Ethernet cable a very compelling proposition.

The X6570 uses the familiar two-cartridge, four-color ink system -- one cartridge for black ink, one tricolor cartridge with yellow, cyan, and magenta -- for everyday text and graphics jobs and casual photo printing. But you can also swap out the black for an optional photo cartridge, which turns the Lexmark into a six-color printer for richer, more accurate images.

Two memory-card slots on the front panel support a slew of digital-camera flash-card formats (CompactFlash, Memory Stick/Pro, Secure Digital, MultiMediaCard, and xD). Plus, there's a PictBridge USB port that allows you to plug in a compatible camera and print directly from its storage card without transferring pics to your PC. Another USB 2.0 port in back provides connection to a WiFi-free PC.

Automatic duplex (two-sided) printing is standard, as is a 25-page automatic document feeder (ADF) for multipage copying, scanning, and faxing. A paper sensor automatically detects what kind of paper you have loaded in the 100-page paper tray.

The X6570 comes with OCR (optical character recognition) software for converting scanned and faxed documents to editable text, as well as a useful application called Lexmark Productivity Studio. From the latter's control console, you can manage printing, scanning, copying, sending PC documents as faxes, scanning and sending documents as e-mail attachments, and converting documents to PDF files as well as turning pages to word processing files using OCR.

Lexmark's color desktop printer, the Z1320, is now available. This compact inkjet printer is mainly intended for home use.

The printer offers print resolutions of upto 1200 x 1200 pixels (Black) and 4800 x 1200 pixels (color). It promises print speeds of up to 22ppm Black and 16ppm color. The printer comes with an optional six-color printing feature, and claims to be capable of creating color photos and professional-quality text and graphics, as well as borderless prints up to 5-inches x 7-inches. It can print on transparencies, envelopes, and photo paper.

 

The Z1320 comes with high-yield Black and color cartridge, and has an option for additional higher capacity ink cartridge as well, which offers users best cost-per-page among printers of its class, says the company.

The printer's package includes "Lexmark Software Suite" which includes the "Lexmark Imaging Studio" software to edit images. Through this, users can crop, rotate, and resize photos, manage colors on the photo, and enable red eye reduction as well.

Supporting Microsoft Windows Vista, XP, XP Professional x64, and Apple Mac operating systems, Lexmark Z1320 promises a duty cycle of 3000 pages per month, and comes with a one-year limited exchange warranty.

Hi.. lots of my friends keep on asking me for steps to troubleshoot their printer problems and most of them are some short of connecting their printer with their windows.

 So some where I thought why don’t have a post on this issue. So that those who are not directly interlinked with me still be the beneficiary’s.

Microsoft Windows 2000 / XP

1. Open the Windows Control Panel
2. Double-click the "Printers" or "Printers and Faxes" icon.
3. Double-click the "Add a printer" icon.
4. Once in the Printer Wizard click the Next button to get started.
5. Select either "A network printer, or a printer attached to another computer" or "Network Printer" and click Next. This option is different in Windows 2000 and Windows XP.
6. Type the name of the printer's network address. This will be the name of the computer and then the name of the printer. For example, if the computer on our network was called "hope" and our printer was called "lp" the network path for our printer would be: "\\hope\lp", if you are adding the printer on a Microsoft Windows XP computer you can click the Browse icon to browse your network and locate the printer. If you're unable to connect to the printer or browse and see the printer make sure you have the network rights and that any installed firewall is temporarily disabled.
7. Once the path has been typed in click Next.
8. If the printer was located over the network Windows should either install the printer or you may be required to install the drivers for that printer on the computer before completing the installation. If you no longer have the software or drivers for your printer you can locate the drivers for your printer through going to the printer manufacturer’s website.

Microsoft Windows 95, 98, or ME

1. Open the Windows Control Panel
2. Double-click Printers
3. Double-click the "Add a printer" icon.
4. Click Next to start the Add a printer wizard.
5. Select Network Printer and click Next.
6. Type the network name of the printer. This will be the name of the computer and then the name of the printer. For example, if the computer on our network was called "hope" and our printer was called "lp" the network path for our printer would be: "\\hope\lp", or click the browse icon to browse to the location of the printer. If you're unable to connect to the printer or browse and see the printer make sure you have the network rights and that any installed firewall is temporarily disabled.
7. If the printer was located over the network Windows should either install the printer or you may be required to install the drivers for that printer on the computer before completing the installation. If you no longer have the software or drivers for your printer you can locate the drivers for your printer through going to the printer manufacturer’s website.

Lexmark C935 series receives Innovative Product of the Year award from Better Buys for Business

Better Buys for Business gives its Innovative Product of the Year award to a product or family of products that introduce an exciting new technology.

"The C935 product family puts together all the pieces," said Stephen Hannaford, Better Buys for Business editor-in-chief. "It's hard to imagine a departmental color printer that could offer this much for such a moderate price. It fully deserves our 2007 Innovative Product of the Year award."

With print speeds up to 40 pages per minute (ppm) in color and 45 ppm in black, in addition to a wide range of printing options, the Lexmark C935 color laser printers "stand out in terms of speed, features and price," according to Better Buys for Business.

"At Lexmark, we go to work every day with a relentless drive to help our customers achieve their goals. Our commitment to meeting the unique needs of our customers, along with our technology leadership and innovative approach, enables us to deliver a great customer experience with products such as the Lexmark C935 color printer family. We are very proud to receive this important validation from Better Buys for Business," said Marty Canning, Lexmark vice president and president of its Printing Solutions and Services Division.

The Lexmark C935hdn was also awarded a Fall 2007 "Pick of the Year" award from Buyers Laboratory Inc. for Outstanding Large Workgroup Color Printer.

News Source CNN Money.com

To install a printer driver locally on a Windows XP based computer, follow these steps:

* Click Start, click Control Panel, click Printers and Other Hardware, and then click Printers and Faxes.
* Double-click Add Printer to start the Add Printer Wizard, and then click Next. Click Local printer, clear the Automatically detect and install check box, and then click Next.
* Click Create a new port, and then click Local Port in the Port type section.
* In the Port Name box, type the path to the printer in the following format, where server is the name of the print server and printer is the name of the printer:
* \serverprinter
* Click Next, and then select a Windows 2000 or Windows XP driver for your printer.

Click Next, and then follow the instructions to finish the wizard.

Lexmark International, Inc. recently introduced three new color laser printer families to help business customers save time and money by printing professional color documents in house.

The Lexmark C780n, C782n and C935dn color laser printer families are designed for business workgroups that need access to high-quality, reliable color printing technology at affordable prices.

“Color can have a tremendous impact for businesses, but it can be expensive for customers to use widely, especially if they are outsourcing documents to the local print shop,” said Paul Rooke, Lexmark executive vice president and president of its printing solutions and Services Division. “These new printers give customers a more flexible and efficient way to get the same impact without breaking their budget.”

With extensive media-handling capabilities and outstanding print quality, the Lexmark C780n, C782n and C935dn printer families can help customers implement color easily across their business. These new printers can be used for everything from printing color logos on letterhead and labels to help businesses increase their brand awareness to helping increase productivity in a retail store by printing color photos of each product on shelf planograms. The Lexmark C780n, C782n and C935dn printer families can print on difficult media like heavy card stock for documents such as invitations and oversized banner paper for signage and can also be used for unique applications such as printing color photos of patients on hospital wristbands to increase patient safety.

While these products offer a cost effective alternative to color document outsourcing, they also feature Lexmark’s Color Care technology to help customers manage color usage and control the cost of color in general office printing. For example, network administrators can control which employees can access the color capabilities on each device to make sure that color is only used when necessary. Customers can also use unique tools such as the coverage estimator, which helps customers calculate the approximate cost of specific print jobs so they can determine the most cost-effective way to get large jobs printed.

The Lexmark C780n color laser printer family features print speeds up to 31 pages per minute (ppm) in color and up to 35 ppm in monochrome. For customers who need more powerful performance, additional paper handling options or want the ability to upgrade to a multifunction device, the Lexmark C782n color laser printer family prints at speeds up to 35 ppm in color and 40 ppm in monochrome. The Lexmark C935dn color laser printer family gives customers access to even faster speeds, printing up to 40 ppm in color and 45 ppm in monochrome, as well as A3 ledger or tabloid printing capabilities and finishing options such as stapling, hole-punch and booklets. It also features two-sided printing standard to help customers reduce paper usage and conserve resources.

All three printer families are also supported by Lexmark’s new universal print driver, which helps customers increase productivity by making it easy to print to multiple Lexmark products using the same, intuitive driver.

Canon, Hewlett-Packard, Epson and Lexmark are responsible for the majority of inkjet printer sales in the global consumer market. If you have plans to buy an inkjet printer, this blog will definitely help you in arriving at the right choice.

What are the different types of inkjet printers available in the market?

 Basic Inkjet Printers:

 If you need to print web pages, spreadsheets and text documents, a basic inkjet printer that uses CMYK (cyan, magenta, yellow and key) or black ink will best suit your needs.

 Inkjet Photo Printers:

 To create higher-quality photo prints, use six-color inkjet photo printers with CMYK ink as well as light cyan and light magenta. Do you want to print photos directly from your digital camera? Go for inkjet photo printers with an LCD preview screen, PictBridge to transfer images directly from your digital camera over USB and media card slots compatible with the memory cards you use in your digital camera.

 Portable Inkjet Printers:

 You should select a printer that weighs less than 5 pounds if you travel a lot on business.

 Multifunction Inkjet Printers:

 This printer allows you to print, scan and copy, all at the touch of a button. However, you will you have to compromise a little on quality. Printers with faxing capabilities are also available.

 Online shopping and comparison site BIGshop is a great place to start when looking to find any of the above printers at marked down prices.

 What is the maximum printing speed of an inkjet printer?

 The speed of an inkjet printer is measured by the number of pages it can print per minute (ppm). A standard inkjet printer has three levels of quality settings: draft, normal and best. The speed decreases if you want high quality outputs. Manufacturers test the speed of a printer by printing basic text at the lowest quality setting, If you plan to print at normal quality settings, the real speed is likely to be about half the speed stated by the manufacturer.

 If you often print graphics with your inkjet printer, speed is an important factor. Based on your printer's system configurations, print mode, page coverage, document complexity and software, print speeds vary. In a standard inkjet printer, print speed for black text differs between 1 to 28 ppm. For color photos and graphics, speeds range from 1 to 20 ppm.

 What resolution is good for quality printing?

 Another area you have to concentrate on is print resolution. Printers are identified as being of good quality if they feature print resolutions in excess of 1440 dots per inch (dpi). The maximum color resolution that an inkjet printer generally has is 2400 x 1200 dpi. Some high-end models have up to 4800 x 1200 dpi. Look for a resolution of least 600 x 600 dpi for text printing and a minimum of 1200 x 600 dpi for graphics and photos. It is important to remember that the quality of output does not depend upon the resolution alone. It also depends upon the inkjet system used by the manufacturer and the colour management system.

 In what way can memory capacity and memory card slots assist you?

 Memory capacity should be a major factor when buying an inkjet printer because the built-in RAM cannot be expanded. You should check how much RAM is included with the printer you intend to buy. Basic models have 768 KB of RAM while the standard photo model comes with at least 8 MB of RAM for printing high-quality images.

 Several inkjet printers feature memory card slots that support CompactFlash, Smart Media, Memory Stick, Secure Digital/MultiMedia Card and XD-Picture Card as well as other more advanced memory cards. Before buying a printer, confirm that it can read the memory cards that you already own.

 Are you looking for a printer to share?

 If you want to share a printer with other computers over a home or business network, you should check to see whether it has a wired or wireless connection. Inkjet printers connect to your computer through a USB or FireWire (IEEE 1394) port. Today, many printers use Wi-Fi technology to print wirelessly. Some models of inkjet printers are network-ready right out of the box, while others come in standalone and network-ready versions. The most expensive option is an inject printer that support a network add-on. However, this model may be more economical in the long run if you want to share the printer with other people.

 What is the paper handling capacity of the printer?

The paper handling capacity should be of great concern to you if you print frequently or in bulk. In such cases, search for a printer that can hold a large quantity of paper at a time. Many inkjet printers have paper trays that take up to 250 sheets. Inkjet printers with ship paper trays can handle only 100 or 150 sheets and envelopes. Few business-oriented models feature option of additional paper trays.

Which type of cartridges is better?

 Every standard inkjet printer comes with four ink colors based on the CMYK color method. Normally, the cyan, magenta and yellow inks are packaged in individual containers within a single cartridge. A separate cartridge with black ink is also included.

 Today, most professionals use three types of inks for their inkjet printers. Solvent inks are low in price and used for producing vehicle graphics, billboards and banners. UV-curable inks dry quickly and are mainly used for good images. For better color and durability, dye sublimation inks are preferred.

 While purchasing an inkjet printer, find out which type of ink cartridges it takes and ensure that replacement of these cartridges is easy. Also check whether you can replace individual ink cartridges or you have to replace the entire bunch at once.

 Which are the inexpensive head designs for inkjet printers?

 Every inkjet printer has either a fixed or a disposable head design. The fixed head design is built-in and lasts for the entire life of the printer. Most inkjet heads feature micropiezo technology for precise dot placement. With this fixed design, you do not have to replace the head every time the ink runs out. The disposable head design comes with ink cartridges. You will have to replace both the cartridges and print head once the ink is exhausted.

 What are the consumables in an inkjet printer?

 Many models of inkjet printers have detachable drums, ink cartridges, developer units, fusers and a few other components which need occasional replacement. Combining all these consumables into one cartridge is the best approach. Replacing an integrated cartridge is less expensive when compared to the expense of replacing individual consumables at a time. But if one component fails in an integrated cartridge, then you have to replace the cartridge itself. Also, find out the cost for per-page printing as it differs among printers. The per-page printing cost can be calculated by dividing the price by the evaluated output of a cartridge.

What does your company do with malfunctioning printers? With the costs of printers coming down in recent years, many corporate decision makers assume it is less expensive and time consuming to simply buy brand new printers. But while printer costs have certainly come down, so have the costs of printer repair.

Given that

is a nation of do-it-yourself, it is surprising that many don't realize how easy it is to fix common printer problems that can save their businesses thousands of dollars. If your company is having trouble with its printers, consider repairing them yourself as your first solution.

Most printer problems are relatively easy to fix - if you have the parts that are included in a standard printer maintenance kit. For example, the printer fuser, the part that fuses the toner onto the paper, is one of the most common trouble spots. Repair "depots" (companies that provide replacement parts and services for major manufacturers like Hewlett-Packard, Lexmark, and Canon) say that most of the time, malfunctions are caused by a damaged fuser. Even on top-of-the-line printers, fusers can stop working properly long before the rest of the printer.

Yet replacing fusers is simple if you follow the directions in the maintenance kits available for your printer models. For most HP model, it simply requires opening the printer, releasing the fuser levers or unscrewing the connection screws, and then replacing the old part with the new. Most other printer problem can be identified and repaired with similar ease.

As companies of all sizes are learning, it's easy to turn printer repair into an opportunity to trim capital expenditures, and there are several companies that provide parts and maintenance kits for do-it-yourself printer repair. Leading companies provide maintenance kits for all major printer models and their web sites also offer free detailed instructions. These printer maintenance kits contain spare parts that have highly predictable wear characteristics, which help eliminate repeat service calls and maximize the paper feed and print quality performance.

In addition to simply providing you with the parts to fix your computer, printer repair depots also provide further means to save money. Here are some common ways to save money through printer repair:

1. By removing the broken parts and sending them to a printer repair depot instead of throwing away the whole machine, businesses are finding that they can save thousands of dollars each year.

2. Even more money can be saved by opting to have the depot's technicians replace broken parts with remanufactured parts. Corporations with staff people assigned to supporting their computers typically want the remanufactured parts because they know that the remanufactured parts need to be tested to comply with the manufacturer's standards and that the depot selling them guarantees their performance. These high volume users appreciate the substantial savings that come from using "good as new" over "brand new" parts.

3. Many depots offer core buy back programs. Companies with damaged printers send the depot the damaged parts and subassemblies for a cash incentive. The depot then repairs, tests, and resells them as remanufactured parts. Everyone benefits: the seller, the depot, and the customer.

4. And a money-saver that savvy companies know very well: frequently there are environmental compliance costs associated with throwing out computers, printers, and other electronic devices. By repairing printers instead of throwing them out, companies save on trash removal fees too.

Printer repair depots also provide in-depth online resources to help you identify what you need to fix. Many host printer error code library of documents on their web sites. These libraries give specific information on diagnosing many common problems.

Once you have identified the problems with your company's printers, you can purchase the proper parts or maintenance kits and make the repairs. A full inventory of parts plus optional overnight shipping means that you can have your printer fixed and operation regularly the next day. After you have learned how easy it is to repair your printers, you can begin to perform regular maintenance to minimize the chance of printer problems, saving even more money in the future.

Laser printers are likely the best printers that you regularly use.  They are also complicated and often misunderstood by end users when problems begin to arise.  Follow these simple tips and you will eliminate many problems and reduce frustration levels...

1.  It's probably the toner cartridge.  If you are having problems with print quality, replace the toner cartridge.  Many times, this is the cause of streaks, light spots, ghosting, and other problems.

 
2.  Don't blow canned air inside a dirty printer!  Loose toner can find its way onto laser lenses causing worse problems.

 
3.  Use quality supplies.  This includes Maintenance Kits, Paper, and Toner Cartridges.  Third party products and "refurbs" often fail faster than manufacturers original parts.

 
4.  Be careful printing on anything other than normal paper.  Envelopes, labels, or transparencies can instantly ruin a fuser by melting and contaminating the fuser roller.

 
5.  Check your connections.  A loose printer cable can present confusing symptoms.  Some printers (like HPs) will display a printer error, leading you to believe the problem is in the printer!

-And ALWAYS unplug a laser printer while working with it.  There are high voltage wires and very hot surfaces inside that can cause injury. 

A cartridge contains a print head (the metallic-looking portion of the cartridge), nozzles and circuitry. All are housed within the cartridge itself. The print head, nozzles and circuitry perform most of the work when printing.

Nozzles (where the ink comes out): Cartridges can contain between 48 and 320 nozzles (and more), are smaller than a human hair and connect to a heater or resistor which heats and cools the ink inside the cartridge. When the ink is heated, a bubble forms. When the heat is removed, the bubble bursts, sending dots of ink through the nozzles and onto the page. The dots form the characters on the page at a rate of 6,000 drops per second.

When your cartridge wears out, it is actually the heaters that are "burning" out. This will happen, on average, every 3-5 times you refill or recycle.

The only reason cartridges have a limited refill life is the resistors that control the current to each outlet jet. When a cartridge runs out of ink, the resistors can overheat and burn out. Most printers will warn you of a low cartridge before it completely runs out of ink. At the first sign of low ink, refill or top off your ink cartridge to ensure a long refillable life!

Prevent Print Head Burnout: (Lexmark cartridge types)

Did you know that one of the most common causes of printer cartridge failure is print head burnout?

When the printer gives the command for an inkjet nozzle to print, many things happen. A certain quantity of ink is already in the firing chamber, having been pulled there by capillary, gravity or vacuum action after the last firing. The electronics package (the copper circuitry on the side of the cartridge) instructs the heating resistor to heat the ink in the chamber, causing it to expand. This very quick expansion forces ink to shoot through the print head nozzle onto the paper.

The actual structures that make up the print head are quite small. Each print head nozzle assembly consists of the nozzle plate with hole, a chamber to contain the ink, the resistor plate in the chamber and walls to guide the incoming ink to the correct position. These microscopic structures are very sensitive and delicate, and there are over 300 on the end of a typical printer cartridge.

The ink that flows through this assembly is to the print head what water is to the engine of an automobile. With no water in your car radiator, your engine will soon burn up. The same is true for your printer cartridges. The resistor that heats the ink quickly achieves a temperature of hundreds of degrees Fahrenheit! Without the cooling action of the ink, the microscopic print head substructures crack and begin to break apart, and the nozzle plate begins to warp and pull away from the cartridge.

Once print head burnout has begun, the cartridge can no longer be expected to perform as well as it did. The cartridge may leak, print with streaks of ink on the paper, or may just print poorly -- resulting in banding, poor color definition, bad coloration, missing characters and light / dark text. Printing even part of a page with no ink in the cartridge can damage your print head.

We cannot stress enough how important it is to refill your cartridges before they run dry. Print head burnout is one reason this is so important.

Late model printers may offer an "ink level gauge" letting you know when to replace your cartridge. Unfortunately these software gauges are "guesstimates" of the actual ink level in the cartridges and are based on pages printed, not on any physical measurement of ink levels.

For this reason we suggest that you top off your cartridges on a regular basis. If you know that you use a cartridge every two months, refill every month. Place a sticky note on your printer to remind you when to refill next. If you rely on your printer ink level gauge, be sure to refill before the "out of ink" indicator pops up. Note: If you have ink left over, don't worry, it'll keep!

When print jobs are initiated they are stored in a print job list, also called a print queue. If the printer does not complete the print job, due to a pause (the printer being off-line, or a failed print spooler,etc.), your print jobs will build up in the print queue causing it to become locked-up. Follow the steps below to clear your print queue of incomplete print jobs.

Open the Printer folder by following the steps below. (For Window 98, Me, and 2000):

- Click Start.

- Click Settings.

- Click Printers.

For Windows XP:

- Click Start.

- Click Control Panel.

- Click Printers and Other Hardware or Printers and Faxes.

(NOTE: If you have the Printers and Faxes option in this screen, skip to step five, if not, continue to the next step.)

- Click Printers and Faxes.

- Select View Installed Printers.

- Double-click the Printer to open the print queue.

- Click Printer in the menu.

- Select Pause Printing if it is not already selected. This will stop all printing to the printer.

- Click Printer again and select Purge Print Documents or Cancel All Documents, then click Yes to confirm the action.

If there are any documents left in the queue, un-pause the print queue by clicking Printer then Pause Printing to resume printing.

- Click Printer again, then Cancel All Documents or Purge Print Documents.

If there are still documents in the queue, restart the computer. Once the computer has restarted, check the print queue to insure that it is clear. In some instances the queue will still not be clear (most commonly this happens in Windows NT, Windows 2000 and Windows XP). If this is the case, stop, then restart the printer services by following the steps below.

For Windows XP:

- Click Start and then Control Panel.

- Select Performance and Maintenance.

- Select Administrative Tools.

- Select Services.

- Select Print Spooler to open the properties window.

- Click Stop to stop the service. Once the service is stopped click Start to restart the service.

- Click OK to close the Print Spooler Properties window.

How to print a Photo-Proof Sheet

Have you ever wanted to print picture thumbnails on one piece of paper? If you're using Windows XP, this is what I suggest:

1) Go to the folder where the photos are that you want to print (usually saved in My Pictures).
2) Double click on one of the photos. The Windows Picture and Fax Viewer will come up.
3) At the bottom, there's a group of icons. Double click on the printer icon (fourth from right side).
4) This opens up the Photo Printing Wizard. Click Next.
5) Here you can select which photos you want to print (Select All or just the ones you want to print). Click Next.
6) This brings you to Printing Options.
7) Select your printer and printing preferences. Click Next.
8) This brings you to the Layout Selection. One of the options is Contact Sheet Prints, where you can print 35 prints per page. Click Next and your thumbnail pictures will print.

Go ahead and play with it a bit. When you're happy with the layout, print it on good photo quality paper. Now you can take it with you to show family and friends.

What Happens When You Click "OK" to Print?

There is a sequence of events that take place, seemingly, in the blink of a eye:

1. The software application you are using sends the data to be printed to the printer driver.

2.The driver translates the data into a format that the printer can understand and checks to see that the printer is online and available to print.

3. The data is sent by the driver from the computer to the printer via the connection interface (parallel, USB, etc.).

4. The printer receives the data from the computer. It stores a certain amount of data in a buffer. The buffer can range from 512 kilobytes random access memory (RAM) to 16 megabytes RAM, depending on the model. Buffers are useful because they allow the computer to finish with the printing process quickly, instead of having to wait for the actual page to print. A large buffer can hold a complex document or several basic documents.

5. If the printer has been idle for a period of time, it will normally go through a short clean cycle to make sure that the printheads are clean. Once the clean cycle is complete, the printer is ready to begin printing.

6. The control circuitry activates the paper feed stepper motor. This engages the rollers, which feed a sheet of paper from the paper tray/feeder into the printer. A small trigger mechanism in the tray/feeder is depressed when there is paper in the tray or feeder. If the trigger is not depressed, the printer lights up the "Out of Paper" LED and sends an alert to the computer.

7. Once the paper is fed into the printer and positioned at the start of the page, the print head stepper motor uses the belt to move the print head assembly across the page. The motor pauses for the merest fraction of a second each time that the print head sprays dots of ink on the page and then moves a tiny bit before stopping again. This stepping happens so fast that it seems like a continuous motion.

8. Multiple dots are made at each stop. It sprays the CMYK (Cyan, Magenta, Yellow and Black) colors in exact amounts to make any other color imaginable.

9. At the end of each complete pass, the paper feed stepper motor advances the paper a fraction of an inch. Depending on the ink-jet model, the print head is reset to the beginning side of the page, or, in most cases, simply reverses direction and begins to move back across the page as it prints.

10. This process continues until the page is printed. The time it takes to print a page can vary widely from printer to printer. It will also vary based on the complexity of the page and size of any images on the page. For example, a printer may be able to print 16 pages per minute (PPM) of black text but take a couple of minutes to print one, full colour, page-sized image.

11. Once the printing is complete, the print head is parked. The paper feed stepper motor spins the rollers to finish pushing the completed page into the output tray. Most printers today use inks that are very fast-drying, so that you can immediately pick up the sheet without smudging it.

So, now you know! Printers are truly a wonderful technology!